Shipping policy

Thank you for shopping with Prexela.

We aim to deliver your jewellery safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days

  • Other Locations: 4–7 business days

Delivery timelines may vary depending on location and courier availability.

Shipping Charges

  • Free shipping may be available during promotional offers.

  • Any applicable shipping charges will be shown at checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery on eligible orders and locations across India.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery.

If you face any delivery issues, contact us at:
📧 support@prexela.com